Privacy Policy

Last updated: May 2026

1. Introduction

Welcome to Raajasri Sundharam Charitable Trust.

Raajasri Sundharam Charitable Trust (“us”, “we”, or “our”) operates www.raajasri.org (the “Service”).

This Privacy Policy explains how we collect, use, and protect information that results from your use of our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you use our Service, we may ask you to provide personally identifiable information, including:

• Full name
• Email address
• Phone number
• Address, city, state, country, and PIN code
• PAN card number (for donation receipts)
• Rashi, Nakshatra, Gotram (for seva booking purposes)

We also automatically collect usage data such as your IP address, browser type, and pages visited when you access our Service.

3. How We Use Your Data

We use the information we collect to:

• Process and confirm your seva bookings
• Send order confirmation emails
• Provide customer support
• Notify you of updates or changes to our Service
• Improve and maintain our website
• Comply with legal obligations

4. Cookies

We use cookies to improve your experience on our website. You can instruct your browser to refuse cookies, though some parts of our Service may not function correctly without them.

5. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Data Security

We use commercially acceptable means to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Payments

We use third-party payment processors to handle transactions. We do not store or collect your payment card details. All payment information is provided directly to our payment processor and is governed by their privacy policy. Our processors comply with PCI-DSS standards.

8. Third-Party Services

We may employ third-party companies to facilitate our Service (such as email delivery). These providers have access to your personal data only to perform tasks on our behalf and are obligated not to use it for any other purpose.

Our website may contain links to third-party sites. We have no control over the content or privacy practices of those sites.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@raajasri.org.